Direction des Systèmes d'Information

DSIUN
Direction des Systèmes d'Information et
des Usages du Numérique

Demande d'assistance informatique

Summary


Students

Do you have an IT problem and you have questions regarding:

  • Connecting to the Eduroam wifi network?
  • With your university email account?
  • Accessing your course schedule?
  • Using the educational platform Moodle?
  • The University Library (BU) services (searching for documents, borrowing, creating a bibliography,...)?
  • On any of the ENT tools?

The IT help desk is directly contactable from your ENT account.

Contact us directly via our student assistance form. We will answer your question within 2 working days.

I.T. - Student Assistance

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A question about your course?

For all questions related to your course, please contact the secretariat of your course: student registration, your student dossier, changing personal or contact details, ...
Find all of the email addresses of each course’s administration

 

Staff

For further information or assistance on:

  • Your hardware (computers, printers, ...)
  • Your management programmes or your business software.
  • The university’s telephone network
  • ... and on any of the ENT tools.

The IT help desk is directly contactable from your ENT account..

Create an IT support ticket using the IT Support Request tile. We will answer your question within 2 working days.

 

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